How can I contact Bonita's Boutique?

We are available Monday-Friday 11 am - 3 pm est time via phone, and chat on our site. We reply emails with 24 hours. Keep in mind we are not open online on weekends and any emails sent during the weekend will be answered on Monday. 

Contact info:


+1 (954) 793-8656


  • From where did the clothes originate?
  • The clothes have been manufactured or produced within the geographical boundaries of the continent of Europe, with a significant portion of the materials and/or production processes originating from Italy. This indicates that while some aspects of the production of these clothes may have taken place in other European countries, a considerable proportion of the materials used or the design and production processes involved are primarily associated with Italy.


  • Could you confirm if you have the size XXL available?
  • Certainly, we do have the size XXL available for certain items, and these come in a variety of designs for you to choose from. This implies that while we may not have the XXL size available for all of our items, there are specific pieces within our inventory that are offered in this size, and these come in various styles and designs to suit your preferences.


  • May I know if you offer shipping services for your products?
  • Yes, we do offer shipping services for our products.


  • Do you have a website?
  • Certainly, we do have a website available for our customers to visit and browse our products.


  • May I know the number of years that you have been in business?
  • We have been in business for a significant period of 30 years. This extensive experience in the industry has allowed us to develop a deep understanding of our customers' needs, as well as a comprehensive knowledge of our products and services. Throughout the years, we have built a strong reputation for quality and reliability, and we continuously strive to provide the best possible experience for our valued customers.


  • May I know the number of physical locations that your business has?
  • We currently have two physical locations to better serve our customers. Our first location is situated in the bustling 12526 West Sunrise Blvd, while our second location is conveniently located at 2414 E Sunrise, Florida. These two locations are strategically placed to ensure that our customers have easy access to our products and services, regardless of their location. At each of these locations, we have dedicated staff who are committed to providing exceptional service and ensuring that our customers' needs are met with the highest level of professionalism.


    • What is your return policy?

    We provide customers with store credit if merchandise is returned to us within 30 days of the customer having received it. We do NOT provide refunds or return labels, customers are responsible for all return fees. More information can be found online: 



    I received an item and it's damaged

    Although this is something that rarely occurs, in the event that you do receive something damaged, please contact us immediately within 24 hours, via email info@bonitasonline.us so our customer service team can help you get that resolved as soon as possible! Your satisfaction is important to us so we will do whatever we can to assist. Please do not send any item back that is damaged as we will not accept it without prior notification.  


    • Why am I being charged Sales Tax on an online order?

    In 2021 many states across the nation passed laws requiring online retailers to collect sales tax. We are expected to comply with these laws and collect the appropriate tax for each state the order is purchased from even if we do not have a physical storefront in that state.


     • How long does shipping take?

    We offer several shipping options: 

    USPS Priority: estimated 2-3 business days 

    USPS Express: 1-2 business days (guaranteed orders before 12:30 pm est time)

    USPS International: estimated 10-15 business days 

    UPS Ground: estimated 1-5 business days 

    UPS Next Day Air: 1 business day (guaranteed orders before 12:30 pm est time m-f)

    DHL Worldwide Express: estimated 1-3 business days

    Miami Local Delivery: Same day delivery by 6pm approximately

    *also packages which are delayed due to bad weather cannot be guaranteed.  

    More information can be found on info@bonitasonline.us